What is Ember?
Ember is a place to talk through what’s really on your mind, with an AI that knows how things went for real people who stood where you stand. You tell Ember what’s going on, by voice or in writing. It listens, asks when it helps, and writes it down as one clear page in your words: your Ember. Every situation has a light on Ember’s tree, where you can ask what the people who stood there went through. Sometimes Ember shows you a short page on how it went for a few of them, hands you something someone else lived, in their words, if they said yes — or asks whether you’d like to talk with a few people going through the same thing in a small anonymous group chat, for a few days, with Ember there.
What can I talk about?
Anything you are trying to understand or finding hard to explain: work, relationships, grief, change, a difficult decision, a memory, or simply something you need to get off your chest.
Do I need to know what to say before I start?
No. Start with what happened, the thought that keeps returning, or even, “I don’t know where to begin.” Ember can ask questions and help your experience take shape in your own words.
Can I use Ember just to vent or keep a private record?
Yes. You can talk something through, capture a memory, or keep a record of what you lived. No one can read your Ember unless you separately say yes; if Ember ever asks, say no and nothing moves. If you’d rather your Embers not help Ember understand similar situations either, one switch in Settings turns that off. Either way it is never posted anywhere.
Is what I tell Ember public?
No. Nothing you tell becomes a public post, and it is never open to search engines. Three different things happen to it. For you: Ember replies, keeps context, and writes your Ember. Informing Ember: unless you turn this off in Settings, eligible versions of your Embers — with identifying details removed — may help Ember understand similar situations when it talks with other people; your Ember itself isn’t shown or quoted to anyone through this. Between people: no one can read your Ember unless you separately say yes. If what you told could help someone standing where you stood, Ember asks you once; only then can that one person read that one Ember, in your words — never your name or your voice — and you can close it again anytime. The only thing that ever shows publicly is the place your experience stands on: a situation’s name and how many people have stood there, never your words.
Are the experiences on Ember written by AI?
The experience comes from a real person who lived it. AI can help organize what they said, preserve important context, and connect it with a relevant situation. It does not invent a life and present it as someone’s real experience.
Will Ember always find someone who lived it too?
No. Ember only hands you what someone else lived when it stands close to where you are and they said yes to it being read. If nothing close has been told yet, nothing comes. A light’s page still lets you ask what the people who stood there went through, and as new people tell Ember what they lived, it may bring one back to you in a later conversation.
What is “How it went for others”?
Sometimes a conversation reaches a place that more thinking can’t settle — whether to stay or go, a question you keep coming back to. A few people here stood in the same place and kept telling Ember what came after. Ember may put a short page in front of you: how it went for each of them, in Ember’s own words, with no names and no one’s words.
Does Ember cost anything?
No. Ember is free while it’s in beta. Before that changes, you’ll hear it from us first, and what you’ve written stays yours.
Is Ember therapy or emergency support?
No. Ember is an AI — a computer program, not a person, therapist, medical provider, or emergency service. If you are in immediate danger or experiencing a crisis, call or text 988 (the Suicide & Crisis Lifeline) or call 911. When your words carry a risk of self-harm, Ember’s product places those lines in front of you; how that works is at ember.space/safety.