Question 1

What is Ember?

Accepted Answer

Ember is a free, private space to say what's on your mind out loud. Instead of giving you answers like a chatbot, it listens — by voice or text — and turns what you shared into your own private story you can read, edit, keep, or delete. No app to download.

Question 2

How does Ember work?

Accepted Answer

Three steps, no script. You talk — call or text Ember and say whatever's on your mind. Ember listens for what mattered and writes it into a story, from your transcript, in your words. Then it's yours to keep, revise, or delete.

Question 3

How do I start?

Accepted Answer

The quickest way is Try Ember — a 20-minute conversation right in your browser, no account needed. To keep it as a private story, tap Join Ember and text +1 (408) 590-4216 with the short confirmation message we give you (it confirms you're 18+ and accept the Terms of Service and Privacy Policy). Setup takes about a minute.

Question 4

Does it cost anything?

Accepted Answer

No. Ember is in beta: calling, texting, and getting your finished story are all free.

Question 5

How long does a conversation take?

Accepted Answer

Voice conversations have a 20-minute limit. Text has no time limit. You can pause or stop whenever you want.

Question 6

Who is Ember for?

Accepted Answer

It's for adults (18+) who just need to get something off their chest and be heard — not to get advice. If you want answers or a chatbot, Ember isn't that. If you want somewhere private to say it out loud and keep it in your own words, it's for you.

Question 7

What can I talk to Ember about?

Accepted Answer

Whatever's sitting with you — a hard decision, a turning point, something at work, a relationship, a question that keeps coming back. Ember works from what you actually say, so the story is grounded in your life, not a template.

Question 8

Do I need to be a good writer?

Accepted Answer

No. You just talk; Ember does the writing. It's built for saying something out loud, not performing it — you don't need to prepare or know how it ends. You only need the first word.

Question 9

Does Ember invent details?

Accepted Answer

No. Your story is written from your transcript, in your words — the substance comes from what you share, not from made-up facts. Ember shapes and phrases it, and anything you'd say differently is yours to revise.

Question 10

Who can see my story?

Accepted Answer

Your story is a private page — never public, never tied to your name or voice. Sharing is per story and off by default. Only short, de-identified snippets are ever used, never your name or voice. You can edit or delete any story whenever you choose.

Question 11

Am I talking to a person?

Accepted Answer

The interviewer is AI. Human Notes are different: they come from real people, and are offered only when someone has lived a similar question.

Question 12

Is Ember therapy?

Accepted Answer

No. Ember is a story interviewer — a place to talk and be heard — not a therapist, diagnosis, treatment, or emergency service. It's for adults 18+. If you're in immediate danger, contact local emergency services.

Question 13

Can I keep adding to my stories over time?

Accepted Answer

Yes. Each conversation becomes its own private story, and you can keep as many as you like in your account — so they build up over time, one experience at a time.

Your life is worth telling.

Speak naturally

Keep what counts

Real experiences

Share by choice

How it works

Start anywhere

We shape it into an Ember

We find where it may help

You decide what to share

Explore real experiences

This week’s theme

Ready to start?