Ember Community Guidelines

Welcome to Ember!

Ember lives in your text messages as a personal AI whose only job is to take the friction, planning, and mental load out of seeing the people in your life and getting you out into the world.

You tell Ember what you’re hoping for. It handles the logistics: floating ideas, finding a time, drafting the invite, lining up a place. The goal is always the same. Less time managing a screen, more time together.

These guidelines explain how Ember works, what it will and won’t do, and the responsibilities that come with using Ember with your real-world relationships. They exist to keep Ember safe, respectful, and good for the people you care about.

What Ember Is

  • A logistics co-pilot, over text. Ember works through ordinary messaging — no app to install, no feed to scroll. It absorbs the planning so you can focus on showing up.
  • A tool for the people and places already around you. Ember helps you organize friends, colleagues, and local communities, or guides you solo toward public events and activities you’d enjoy.
  • A low-energy alternative to the performance-based social web. No followers, no likes, no broadcasting, nothing to perform. Just easier ways to connect.
  • A bridge to offline life. Every interaction is designed to end with a real experience. We measure success by people actually getting out into the real world, not by how long you use Ember.

What Ember Is Not

  • Not a social network or a marketing channel. There’s nothing to post, promote, or build an audience around.
  • Not a companion, confidant, therapist, or romantic partner. Ember is a tool. It is not built to provide emotional support, counseling, or a simulated relationship (and it won’t pretend to).
  • Not a guarantee of safety. Ember can suggest well-reviewed, public venues, but it cannot see the physical world. The judgment about what is actually safe and appropriate is always yours.

How Ember Works

A few things are important to understand before you put Ember to work.

It can’t see the world in real-time. Ember lives entirely in text. While it integrates information from a wide variety of sources, it does not have access to immediate information about what is currently happening inside a place or venue. Treat its suggestions as drafts to evaluate.

You are the host. Ember is your assistant. Ember drafts; you decide. Nothing goes out until you’ve reviewed and approved it. The moment you hit send, those plans are yours. Your friends will rightly see them as coming from you, so make sure you stand behind them.

It’s limited on purpose. Ember is deliberately limited to helping with social experiences. If a conversation moves toward distress, crisis, trauma, explicit content, or a request for emotional or mental-health support, it will stop and redirect you rather than try to help with something it isn’t built for. See Safety & Crisis Support below.

Your Responsibilities as the Host

Because Ember acts on your behalf with real people, a little care goes a long way.

  1. Sign off before anything goes out. Review every venue, time, and guest list before it’s sent. You hold responsibility for whether a plan is safe and appropriate for your specific group.
  2. Respect everyone’s energy. Ember makes organizing almost effortless — which means it’s easy to overdo it. Ember will automatically throttle outreach and add cooldown periods after big events, and your guests can set their own frequency limits. But the restraint is ultimately yours. A standing wall of automated invitations turns excitement into exhaustion. Invite intentionally.
  3. Keep it human. Convenience is not the same as care. If every gathering arrives pre-packaged and frictionless, people can start to feel organized rather than wanted. Add a personal note to invitations. Reach out directly between events. Ember handles the scaffolding of connection — it is never a substitute for the connection itself.
  4. You own the guest list. Who’s in and who’s out is entirely your call. Ember will respect your inclusion and exclusion decisions without question. That also means the interpersonal dynamics — the politics, the feelings, the fallout — are yours to manage with empathy and honesty.

How to Show Up Here

  1. Be kind, curious, and respectful. Everyone here wants a gentler, more authentic way to connect. Extend patience and good faith.
  2. Honor boundaries and consent — every step. Sharing more, going deeper, meeting in person: each is a choice, made mutually, never assumed. If someone isn’t ready, that’s a complete answer.
  3. Let people opt out, always. You can step back from any prompt, invitation, or deeper-disclosure moment at any time, without penalty or explanation. Extend the same freedom to everyone you invite.
  4. Use clear, considerate language. Tone is easy to lose in text. Say what you mean, and clarify when something might be read the wrong way.
  5. Protect emotional safety — yours and theirs. If something feels like too much, slow down or take space. If someone else seems uncomfortable, pause and check in.

Opting Out

You are always in control of your engagement. If you were invited to Ember by a friend and decide the tool isn’t for you, or simply want to stop using Ember yourself, stepping away is simple and immediate.

  • To pause or stop messages: Simply reply “stop” to Ember at any time. Ember will immediately cease contacting you and will not route any further invitations your way.
  • To delete your account: You can tell Ember directly to “delete my account” or tell it that you no longer want to use it. Ember will process this request and remove your profile and preferences from the system.
  • No friction, no guilt. We will gracefully let your host know you are no longer using Ember, so you can continue connecting with your friends on your own terms.

Prohibited Behavior

Breaking these rules while using Ember may result in warnings, suspension, or permanent removal.

  1. No harassment, bullying, or disrespect. Including shaming, insults, pressure, manipulation, or dismissiveness.
  2. No hate speech or discrimination. No attacks based on race, ethnicity, gender, sexuality, religion, disability, or any other aspect of identity.
  3. No unsolicited sexual content. Unwanted sexual remarks, requests, or imagery are never allowed.
  4. No graphic or disturbing content. Including violent, traumatic, or explicit material that could harm another person.
  5. No spam. Don’t use Ember to repeatedly target, bombard, or wear someone down with invitations. If someone declines or opts out, using Ember to route around that boundary is harassment and is strictly prohibited.
  6. No misusing the agent to access others’ private information. Don’t try to manipulate Ember into using another person’s private schedule, location, or data to force an interaction.
  7. No impersonation or deceptive invitations. Represent yourself honestly. Don’t spoof invitations to look like they came from someone else, fabricate events to mislead people, or send anonymous logistical “traps.”
  8. No organizing harmful or illegal gatherings. Ember is infrastructure for lawful, safe, consensual gatherings only. Using it to organize anything illegal, violent, non-consensual, or intended to harm, dox, or intimidate someone will result in immediate, permanent removal.
  9. No self-promotion or commercial solicitation. Ember is not a marketplace or a marketing channel.

Safety & Crisis Support

Ember is a social tool, not a source of emotional or mental-health support and it’s built to be honest about that limit.

If your conversation moves toward self-harm, a crisis, distress, trauma, explicit content, or a request for counseling, Ember will stop. It won’t try to talk you through it or keep you in the chat. Instead, it will offer a brief response and point you directly to professional human resources who are trained to help.

We do this deliberately. Other AI systems have caused real harm by drifting into roles they were never safe to fill and keeping vulnerable people engaged when they needed something else entirely. Ember will never do that. There are no long crisis conversations here, no weakening of these limits over time, and no nudges to “stay.” If you’re struggling, you deserve real support and Ember’s job at that moment is to help you find it.

Privacy & Your Data

Ember only works with what you give it. Recommendations and nudges are built solely from information you’ve voluntarily shared, data that people have mutually opted into sharing, or public event information.

No location surveillance. Ember does not track your real-time location unless you give it your location for the purposes of experience planning and social coordination.

Conversations are private. While we review chats to improve our product experience, the chats are never linked to any account name or phone number. The only exception to this is when a safety report is filed, in which case our Trust & Safety team reviews chats to take appropriate action.

How long we keep things. Chats and plans are kept on your device until you delete them. We hold on to data, deidentified, for 30 days before deleting. If a safety protocol is triggered during a conversation, that specific chat log is retained beyond the normal window to make sure the situation is responded to appropriately. For full details, see our Privacy Policy.

If Something Feels Wrong

  • Report it. You can report a conversation by screenshotting it or copying and pasting the conversation and emailing contact@oriscen.ai. Our Trust & Safety team reviews reports and takes appropriate action.
  • Leave anytime. If you feel unsafe or uncomfortable, step away — from the chat or the gathering. You don’t owe anyone an explanation, a justification, or an apology.
  • Tell us how it went. After an event, take a moment to log honest feedback. Because Ember can’t see the real world, your debrief is the only way it learns. If a venue was unsafe, hostile, or nothing like it was described, logging that is what keeps the next person from ending up in the same spot. This is how we keep our community safe.

Thank You

Ember exists because organizing the people you love shouldn’t be exhausting, and connection shouldn’t require performing. Thank you for using it with care.

If you have questions about these guidelines, reach out anytime: contact@oriscen.ai.