Start talking
Use voice or text. Ember can ask questions when they help you continue.
Say it. See it. Keep it.
How Ember works
Talk or write about what is really on your mind. Ember listens, draws on real experience people have told here, hands what you said back as your own Ember, and — only if you say yes — may one day offer it to someone standing where you stood.
What is an Ember? An Ember is a first-person page created from what you tell Ember. It is yours to keep and revisit. It is never a public post or feed. Unless you turn this off, eligible versions of it — with identifying details removed — may help Ember understand similar situations. No one can read your Ember unless you separately say yes.
From a conversation to one page
You do not need a polished story or the right words. Start with what happened, how it felt, or the part you keep replaying.
See what you said
Your telling becomes one clear first-person page in your own account. We call it your Ember.
Keep it
Return to your Ember later. It is never placed in a public feed or directory.
Find your Places
Your experience can stand on generalized situations in Ember's shared tree.
If someone lived it too
Sometimes, while you talk, Ember offers you an Ember someone else lived and said yes to sharing — you read it here, in their words. If one of yours could help someone, Ember asks you once first, and you can close it again anytime.
One shared map
A tree of places people have stood
A Place is a human situation, not a public story. It shows its own generalized title and description, nearby situations, and how many people have stood there. It does not show anyone's words or identity.
Facing a difficult changeReplaying a decisionYour PlaceBeginning againFeeling less alone
The person lives it. AI helps carry it.
The source remains human. AI supports the conversation, structure, and relevance without becoming the person who lived the events.
Human source
Events, memories, choices, feelings, attempts, and unresolved questions come from the person.
AI assistance
Ember can ask, organize, preserve context, map Places, and notice potential relevance.
Honest limits
A lived account is not independently verified proof, professional advice, or a universal answer.
Informed by real human experience
Ember doesn't only respond to the words in front of it. Experiences people have told here can help it notice distinctions, possibilities, and paths that matter in similar situations. Eligible versions of your Embers can become part of that background understanding unless you turn it off.
How it informs Ember
Those experiences shape what Ember notices, considers, and asks. Your Ember is not shown or quoted to another person just because it helps Ember understand.
Identifying details removed
Only a structured version of an eligible Ember, with names and other identifying details removed, is used this way. An AI writes that version; it is asked to leave out names, employers, schools, towns, exact dates and anything else that points to a person, and to keep only the shape of what happened. Embers that reveal health, religion, or other legally sensitive information are kept out unless you turn this on for that Ember yourself, on its own page. A public Place page is different: it draws on the de-identified versions of everyone who stood there, unless they turned the switch off, and publishes only what is true of two or more of them.
Yours to turn off
This is on by default, and one switch in Settings turns it off for all of your Embers. That isn't the same as letting another person read your Ember: that is separate, and Ember asks you once first — see below.
How an Ember reaches another person
Nothing you tell is posted for a crowd. When an Ember holds something that could help another person, Ember asks its owner once; only after that yes may it offer the Ember to someone standing where they stood, and only then does one person read it. Separately, a conversation can come to a question only other people's own experience can answer; Ember can carry that one question, with nothing of who is asking, to a few people who lived something near it. See below.
Questions about how Ember works
Am I talking to a person or AI?
You are talking to Ember, an AI-powered service, not a live human interviewer.
Can I use voice and text?
Yes. Start with whichever way feels easier.
Is my Ember automatically public?
No. An Ember is never a public post, feed item, or searchable profile. Another person reads it only if you said yes to Ember sharing it, and Ember offers it to someone standing where you stood.
Does Ember use what I tell it in other people's conversations?
Yes, unless you turn it off: eligible versions of your Embers, with identifying details removed, help Ember understand similar situations. That never lets another person read your Ember or identify you — no one can read it unless you separately say yes.
What is public on the shared tree?
A Place page shows the situation title and description, nearby Places, and how many people have stood there. Once five or more people stand at a Place, the page can also answer questions about what they went through, and keeps a short week-by-week note. Those answers are written by an AI from the de-identified versions of eligible Embers, and every sentence about people has to be true of at least two different people; anything only one person told does not appear. Questions visitors type there are checked before they are kept, because the page is public. No one's words, name or Ember are ever shown.
Can Ember ask other people a question for me?
Sometimes. When your conversation comes to a question that more thinking won't settle — how it went for people who chose each way, whether something gets lighter — Ember can offer to carry it. Only if you say yes does it go, as a short question with nothing of who you are, to a few registered people whose own experience stands near it. Their answers come back to your conversation and to a private question page only you and they can open. You can withdraw the question, tell an answerer their answer mattered, or report an answer.
What happens to an answer I write for someone?
It goes to the person who asked exactly as you wrote it, and it is also shown to the few other people the same question went to; Ember reads it with the asker. No one learns who you are. Before it is saved, it is checked once for contact details, names and anything aimed at a person; if something is caught, you are told why and can reword it — nothing is rewritten for you. Anyone it is shown to can report it; a reported answer is hidden for that person right away and reviewed by our team, who can take it down.
When might I read someone else's Ember?
Only when its teller has said yes to Ember sharing it and Ember, talking with you, finds you standing where they stood; it offers, you choose. There is no feed, directory or search.
Can I keep my Ember to myself?
Yes. Ember never opens an Ember without asking its owner. Say no when it asks and nothing moves; if you said yes once, you can close it again anytime on the Ember's own page, or turn it off for all of your Embers in Settings.
Is Ember therapy?
No. Ember is not therapy, medical care, crisis support, or an emergency service.
Begin with what happened.
Say it by voice or text. What you tell becomes your Ember — never a public post, informing Ember only with identifying details removed, and read by no one unless you separately say yes.
Ember is an AI-powered service, not a live human listener, therapist, crisis counselor, or emergency service. Privacy and sharing
