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Talk it out. Feel understood. Hear from people who’ve been there.

How Ember works

Talk or write about what is really on your mind. Ember listens, draws on what many people in similar situations told it about how things went for them later, hands what you said back as your own Ember, and — only if you say yes — may one day offer it to someone standing where you stood. When you’re ready, it can also introduce you to people you’d get along with.

Write itTalk it out
What is an Ember? An Ember is a first-person page created from what you tell Ember. It is yours to keep and revisit. It is never a public post or feed. Unless you turn this off, eligible versions of it — with identifying details removed — may help Ember understand similar situations. No one can read your Ember unless you separately say yes.

From a conversation to one page

You do not need a polished story or the right words. Start with what happened, how it felt, or the part you keep replaying.

01

Start talking

Use voice or text. Ember can ask questions when they help you continue.

02

See what you said

Your telling becomes one clear first-person page in your own account. We call it your Ember.

03

Keep it

Return to your Ember later. It is never placed in a public feed or directory.

04

Find your Places

Your experience can stand on generalized situations in Ember's shared tree.

05

If someone lived it too

Sometimes, while you talk, Ember offers you an Ember someone else lived and said yes to sharing — you read it here, in their words. If one of yours could help someone, Ember asks you once first, and you can close it again anytime.

Ember: Talk It Out on a phone: a private conversation with Ember, the AI you can talk it out with, any hour
Talk it out, by voice or text, any hour. Illustrative example.
Ember: Talk It Out by text message: the same conversation continues by text, phone call, or the app
Text, call, or open the app. It's one conversation. Illustrative example.

One shared map

A tree of places people have stood

A Place is a human situation, not a public story. It shows its own generalized title and description, nearby situations, how many people have stood there, and, once enough people have, answers to questions about what they went through. It does not show anyone's words or identity.

Explore an example Place

The person lives it. AI helps carry it.

The source remains human. AI supports the conversation, structure, and relevance without becoming the person who lived the events.

Human source

Events, memories, choices, feelings, attempts, and unresolved questions come from the person.

AI assistance

Ember can ask, organize, preserve context, map Places, and notice potential relevance.

Honest limits

A lived account is not independently verified proof, professional advice, or a universal answer.

It knows how it went for people who’ve been there

Ember doesn't only respond to the words in front of it. Experiences people have told here, including how things went for them later, can help it notice distinctions, possibilities, and paths that matter in similar situations. What Ember writes from what you tell, with identifying details removed, can become part of that background understanding unless you turn it off.

Ember: Talk It Out, an AI that learns from real people's lives: for “Should I text again, or wait?”, what people who kept texting, waited, or set a limit found
Ember knows how it went for people who stood where you're standing. Illustrative example.

How it informs Ember

Those experiences shape what Ember notices, considers, and asks. Your Ember is not shown or quoted to another person just because it helps Ember understand.

Identifying details removed

Only what Ember writes from what you tell — a structured version, with names and other identifying details removed — is used this way. An AI writes that version; it is asked to leave out names, employers, schools, towns, exact dates and anything else that points to a person, and to keep only the shape of what happened. Embers that reveal health, religion, or other legally sensitive information are kept out unless you turn this on for that Ember yourself, on its own page; anything else Ember writes that reveals it is always kept out. A public Place page is different: it draws on the de-identified versions of everyone who stood there, unless they turned the switch off, and publishes only what is true of two or more of them.

Yours to turn off

This is on by default, and one switch in Settings turns it off for all of it. That isn't the same as letting another person read your Ember: that is separate, and Ember asks you once first — see below.

How an Ember reaches another person

Nothing you tell is posted for a crowd. When an Ember holds something that could help another person, Ember asks its owner once; only after that yes may it offer the Ember to someone standing where they stood, and only then does one person read it.

01

Ember reads it once more

After your Ember is written, Ember reads it once more, looking for something that could genuinely help another person — you came through something, and the page holds what that left you with. Most Embers are simply kept.

02

Ember asks you once

It tells you what it saw and asks: may it let people it can help read this Ember? Yes, not this one, or don't ask again. Nothing moves until you say yes.

03

Someone standing where you stood may read it

When Ember is talking with someone standing where you once stood, it may offer them your Ember. They read it here, in your words — never in a feed, never in a search, never with your name.

04

A note can come back

Your identity, recording, transcript, and contact details are never revealed. The reader can leave you a note or a thank-you, and you can write back; neither of you learns the other's name. Close it to anyone at any time on the Ember's own page, or turn this off for all of them in Settings.

Ember: Talk It Out: reading an Ember someone else lived, shared only with the teller's yes and never with their name
Sometimes the story you need is someone else's, shared only with the teller's yes. Illustrative example.

Meet people, whenever you want

Once you've been talking with Ember for a couple of days, there's a Meet people sign on your home. Ask Ember to introduce you to someone you’d get along with: one person to chat with slowly on Ember’s site or app, with Ember there too. Or start a room about something you love, or ask to join one that's going: three to eight people and Ember, each with a room nickname, dropping in whenever. You decide what's on your card, and nothing from your chats with Ember is shared. You can stop or leave anytime.

Questions about how Ember works

Am I talking to a person or AI?

You are talking to Ember, an AI-powered service, not a live person.

Can I use voice and text?

Yes. Start with whichever way feels easier.

Can I tell Ember how to talk with me?

Yes. Just say it in your own words — fewer questions, shorter replies, just listen, call me by another name, leave something alone. Ember keeps to it from then on, whether you write, text, or call. To change it, tell Ember again. Only two things come first: keeping you and others safe, and Ember being honest that it's an AI.

Can Ember remind me of something?

Yes, by text. In a conversation, ask Ember to text you a reminder at a time you choose, within the next two weeks, and it sends that one text then. This works once you've joined and texted Ember from your phone; replying STOP to any text from Ember stops them all.

Is my Ember automatically public?

No. An Ember is never a public post, feed item, or searchable profile. Another person reads it only if you said yes to Ember sharing it, and Ember offers it to someone standing where you stood.

Does Ember use what I tell it in other people's conversations?

Yes, unless you turn it off: what Ember writes from what you tell, with identifying details removed, helps Ember understand similar situations. That never lets another person read your Ember or identify you — no one can read it unless you separately say yes.

What is public on the shared tree?

A Place page shows the situation title and description, nearby Places, and how many people have stood there. Once five or more people stand at a Place, the page can also answer questions about what they went through, and keeps a short week-by-week note. Those answers are written by an AI from the de-identified versions of eligible Embers, and every sentence about people has to be true of at least two different people; anything only one person told does not appear. Questions visitors type there are checked before they are kept, because the page is public. No one's words, name or Ember are ever shown.

When might I read someone else's Ember?

Only when its teller has said yes to Ember sharing it and Ember, talking with you, finds you standing where they stood; it offers, you choose. There is no feed, directory or search.

Can I keep my Ember to myself?

Yes. Ember never opens an Ember without asking its owner. Say no when it asks and nothing moves; if you said yes once, you can close it again anytime on the Ember's own page, or turn it off for all of your Embers in Settings.

Is Ember therapy?

No. Ember is not therapy, medical care, crisis support, or an emergency service.

Begin with what happened.

Say it by voice or text. What you tell becomes your Ember — never a public post, informing Ember only with identifying details removed, and read by no one unless you separately say yes.

Write itTalk it out

Ember is an AI-powered service, not a live human listener, therapist, crisis counselor, or emergency service. Privacy and sharing