You tell Ember
Speak or write in your own words. Messages, recordings, and transcripts are processed so Ember can respond.
Plain-language privacy guide
Privacy and matching on Ember
Telling Ember is not the same as posting to the internet. Your conversation stays private. Your Ember may be matched one to one by default, while a public Place shows only a generalized situation.
What stays private? Your identity, conversation recording, transcript, and contact details are not shown to another user. A matched person may privately receive the Ember written from your telling, but it is never placed in a public feed, directory, or search result.
Where what you tell goes
Conversation, Ember, private matching, and public Places are different layers with different visibility.
You receive your Ember
What you told comes back as a private, first-person page that you can keep and revisit.
Your experience finds its Places
Ember may map the experience to generalized situations on the shared tree. The Place shows no personal words or identity.
A close match may be delivered
With matching on, your Ember may privately reach one person whose telling is highly related. You can turn matching off globally or for an individual Ember.
Public Places, private lives
What the shared tree reveals
A Place is a generalized human situation, not anyone's post. It can show a title, a short description, nearby situations, and how many people have stood there.
SituationA generalized title
ContextA non-personal description
CountHow many people stood there
Nearby PlacesRelated situations on the tree
Private matching is automatic, selective, and one to one
Ember does not ask both people to approve each individual match. It delivers only when matching is enabled and the relevance threshold is high.
Matching begins enabled
By default, each Ember can be considered for private matching. This is an account and per-Ember control, not approval requested for every match.
Ember looks for a close experience
The threshold is high. A match happens only when two tellings are meaningfully close, and most tellings may not generate one.
One person receives one Ember
The recipient sees the relevant experience in the teller's words, not the teller's identity, recording, transcript, or contact information.
Contact remains limited
The recipient may send thanks and one private note. The teller may reply once. The two people cannot directly contact one another.
Private from an audience does not mean invisible to the service
Oriscen and its service providers process information needed for AI responses, voice and transcription, security, moderation, support, and other functions described in the Privacy Policy. Avoid including identifying or confidential information you do not have the right to provide.
Your controls
Available rights depend on where you live. The formal policy explains access, correction, deletion, portability, opt-out choices, retention, and verification.
Keep private
Turn matching off for all Embers or for one Ember. It will not be delivered to anyone new, although an existing recipient may retain access.
Control service-development use
Review the Terms for available choices concerning use of AI Content and User Content to develop the service.
Withdraw or make a request
Withdraw an Ember to remove access from everyone it reached. Contact contact@oriscen.ai about privacy rights available in your jurisdiction.
Questions about privacy and matching
Does talking to Ember make my words public?
No. Your Ember may be privately matched one to one, but it is never published as a public post. A public Place shows only generalized situation information and an aggregate count.
Can people browse my private Ember?
No. Public Place pages are not directories of private Embers.
Does Ember ask me before every private match?
No. Matching is enabled by default. You control it with Keep private for all Embers or an individual Ember, and you can Withdraw an Ember that has already reached someone.
What does a matched person learn about the teller?
They receive the relevant Ember, not the person's identity, recording, transcript, or contact details. They cannot directly contact the teller.
Does private mean Ember processes no data?
No. Ember and its service providers process data needed to operate the service. See the formal Privacy Policy for the complete terms.
Is a related Ember professional advice?
No. It is a first-person account from someone describing what they say they lived.
Is this the legal Privacy Policy?
No. This is a plain-language product guide. The formal Privacy Policy is the controlling document.
Know the path before you begin.
See the complete product flow or read the formal policy before telling Ember something personal.
Ember is an AI-powered service, not a live human listener, therapist, crisis counselor, or emergency service.
